搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

roadscholar.org site loads with Chrome But NOT with Firefox 79.0

  • 4 回覆
  • 1 有這個問題
  • 3 次檢視
  • 最近回覆由 FredMcD

more options

Until recently, the site always worked well with Firefox. But now Firefox does not properly load or display https://www.roadscholar.org

In the weird layout I found this message from the site included (see below), which displays a link to update Firefox. However, my Firefox help tab says I have the current update (v.79.0 for 64 bit Windows pc's). What is the fix? Will you contact the website? Thank you.


Please Update Your Web Browser Unfortunately, the web browser you are using is not compatible with the Road Scholar website and you will not be able to enroll in a program on our site. To enroll, please call (800) 454-5768, Monday – Friday, 8 a.m. – 9 p.m. ET.

If you would like to update your web browser, please visit http://outdatedbrowser.com/ Welcome!

Until recently, the site always worked well with Firefox. But now Firefox does not properly load or display https://www.roadscholar.org In the weird layout I found this message from the site included (see below), which displays a link to update Firefox. However, my Firefox help tab says I have the current update (v.79.0 for 64 bit Windows pc's). What is the fix? Will you contact the website? Thank you. Please Update Your Web Browser Unfortunately, the web browser you are using is not compatible with the Road Scholar website and you will not be able to enroll in a program on our site. To enroll, please call (800) 454-5768, Monday – Friday, 8 a.m. – 9 p.m. ET. If you would like to update your web browser, please visit http://outdatedbrowser.com/ Welcome!

被選擇的解決方法

Thank you very much. Re-listing Firefox in the Firewall, Clearning cache and cookies, and also running malbytes, sped up Firefox but did not solve this particular page loading problem. HOWEVER...after following those suggestions, I thought to check the Ublock ad blocker; THAT was the culprit. I added the site to the Exception list for Ublock and it now loads normally and fine. So thanks and problem now solved. Only remaining mystery, in theory, is: why did the site run fine previously with Ublock running? At any rate, thanks very much. Problem now solved.

從原來的回覆中察看解決方案 👍 0

所有回覆 (4)

more options

Whenever you get a message / popup that software / files need to be updated;

DO NOT USE ANY OF PROVIDED LINKS

While this may be a legitimate message, it could also be Malware or a Virus. Anytime you want or need to check for upgrades, go to the website of the True Owner of the program in question. For example, to check out Firefox, go to https://www.mozilla.org


You can report such a site at; http://www.google.com/safebrowsing/report_phish/ Google Report Phishing Page which is the same when done while on site by going to Help > Report Web Forgery

http://www.mozilla.org/en-US/legal/fraud-report/ Help us safeguard Mozilla’s trademarks by reporting misuse

https://support.mozilla.org/en-US/kb/avoid-and-report-mozilla-tech-support-scams

more options

I am using Firefox v54 as my default and had no problem with the link.

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

more options

選擇的解決方法

Thank you very much. Re-listing Firefox in the Firewall, Clearning cache and cookies, and also running malbytes, sped up Firefox but did not solve this particular page loading problem. HOWEVER...after following those suggestions, I thought to check the Ublock ad blocker; THAT was the culprit. I added the site to the Exception list for Ublock and it now loads normally and fine. So thanks and problem now solved. Only remaining mystery, in theory, is: why did the site run fine previously with Ublock running? At any rate, thanks very much. Problem now solved.

more options

That was very good work. Well Done.

UBlock updates its data files. Check with them about that.