Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

trying to change IMAP email account to POP email account in Thunderbird 68.8.0 (64 bit) but getting error message that account already exists

  • 4 回覆
  • 1 有這個問題
  • 4 次檢視
  • 最近回覆由 sfhowes

more options

I am trying to change IMAP email account to POP email account in Thunderbird 68.8.0 (64 bit) but getting error message that account already exists.

I have attached 5 screen captures of the problem.

Also attached "About Thunderbird screen capture".

Thank you.

Carl

I am trying to change IMAP email account to POP email account in Thunderbird 68.8.0 (64 bit) but getting error message that account already exists. I have attached 5 screen captures of the problem. Also attached "About Thunderbird screen capture". Thank you. Carl
附加的畫面擷圖

所有回覆 (4)

more options

On first screenshot (with the select to add account) can you go a menu down as the selection is and save a screenshot with what is at "server settings" for that existing email?

more options

ok, i'll try. attached are two new screenshots with (i hope) the info you need.

more options

I probably was unclear - would you make a screenshot with what it's already set on your side on that account on "server settings"? Attached your picture back and I've marked with green the menu which should be selected.

由 svlad2009 於 修改

more options

First, change the Account Name to something other than the email address, e.g. EarthlinkIMAP, copy the existing Inbox mail to Local Folders, then restart TB and add the account as POP:

http://kb.mozillazine.org/Convert_a_POP_account_to_a_IMAP_account

If you know the server settings, go offline from File/Offline/Work Offline, add the POP account, click Manual config., enter the details, and click Advanced config. to set all the other parameters, then finally go back online. If you don't do this, the default POP settings may download the Inbox and delete the messages from the server, (which may not be what you want).