搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox is suddenly and randomly shutting down for me as well.

  • 3 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 ok007au

more options

Firefox just shuts down and when you reopen it the result is as others have reported - it lists the tabs that were open and you have to wait for the pages to rewrite. Some revert back to a log in screen but most go back to the screen when Firefox shuts down. There are no issues that are evident and nothing comes up in the alerts on my AV, etc. programs. It is really annoying when you have just logged into a mail program e. g. hotmail; aim; and it is in the private browser screen. This one does not reopen and you have to start from the beginning again. It has only been happening over the last week or so and can happen 2 or 3 times in a day, depending on how long the computer is being used - extended day or just a short few hours. There are no crash reports or error messages from Firefox. It just totally shuts down.

Firefox just shuts down and when you reopen it the result is as others have reported - it lists the tabs that were open and you have to wait for the pages to rewrite. Some revert back to a log in screen but most go back to the screen when Firefox shuts down. There are no issues that are evident and nothing comes up in the alerts on my AV, etc. programs. It is really annoying when you have just logged into a mail program e. g. hotmail; aim; and it is in the private browser screen. This one does not reopen and you have to start from the beginning again. It has only been happening over the last week or so and can happen 2 or 3 times in a day, depending on how long the computer is being used - extended day or just a short few hours. There are no crash reports or error messages from Firefox. It just totally shuts down.

所有回覆 (3)

more options

This problem continues to occur at inopportune times. Firefox has been completely uninstalled and then reinstalled from a new download. Doesn't happen on macbook. This happens on Windows 10 desktop (with latest updates). No responses since Nov 02! I noted when I posted this others were having similar issues. Have fully checked system for malware, virus, etc. Happens over a variety of sites including speed test, email - hotmail, yahoo, etc. Maybe I need to change to a different browser?? Have used Firefox for a very long time and not had issues in past. Frustrated.

more options

Unfortunately this issue continues in the latest update released. Will Mozilla / Firefox for Windows be fixed or do I change browsers? Have used Firefox for years and am now disappointed as this continues to happen. No responses to my original question or the follow up. This one...... We will see.

more options

It continues and is becoming more frequent - so far today 3 times! Still ZERO response from anyone!