搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Missing account passwords after updating Thunderbird to version 78.4.3

  • 2 回覆
  • 2 有這個問題
  • 5 次檢視
  • 最近回覆由 iteame

more options

Hi All, After Tbird automaticly updated itself, all the accounts asks for password. I gave them again with saving. The passwords were accepted (account check is working). After restarting the Thunderbird, all the passwords are missing again. I have no Firefox installed. How could it be resolved?

Hi All, After Tbird automaticly updated itself, all the accounts asks for password. I gave them again with saving. The passwords were accepted (account check is working). After restarting the Thunderbird, all the passwords are missing again. I have no Firefox installed. How could it be resolved?

所有回覆 (2)

more options

I have a similar problem since the same update to Thunderbird. I do have Firefox installed with Windows 10 on my computers.

In my case I receive the following message when I select "Get Message" after a fairly long delay: "Sending of password for user "my user id" did not succeed. Mail server inbound.att.net responded servor error -- Please try again later. So far after several repeats on two of my computer over a 1 hour period nothing has changed.

When I go to see my current password I am unable to do so. I get the following message: "The user name or password in incorrect."

The update version is: 78.4.3 (32-bit)

My system had been working with no problems previously.

Any help/suggestions would be appreciated.

Thank you,

Jim

more options

The problem may have happened because the mailbox profile was not in the default location but was moved to another drive originally. I could only overcome the problem with a clean reinstall. It took me 2 days to restore all the mails to their place.