We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Is it possible to completely reset the spam/junk filter?

  • 1 回覆
  • 1 有這個問題
  • 11 次檢視
  • 最近回覆由 sfhowes

SweetTasha
SweetTasha
more options

Recently, an important email was put into my spam/junk folder. It was from a sender and with the same subject line that I receive every week. I've just now read the article about training the filter and I will start doing those suggestions, but for now I need to just totally NOT filter anything as junk. Is there a way to do that?

Thanks. SweetTasha.

Recently, an important email was put into my spam/junk folder. It was from a sender and with the same subject line that I receive every week. I've just now read the article about training the filter and I will start doing those suggestions, but for now I need to just totally NOT filter anything as junk. Is there a way to do that? Thanks. SweetTasha.

所有回覆 (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

TB's junk filtering can be turned off in Account Settings, Junk Controls. But if mail ends up in a Spam or Bulk folder, that is controlled by the mail provider, and although you can probably whitelist or unblock mail through webmail, it may not be possible to disable spam filtering entirely.