搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Passwords missing after refresh

  • 1 回覆
  • 1 有這個問題
  • 5 次檢視
  • 最近回覆由 cor-el

more options

I refreshed my Firefox and all of my stored passwords are gone. I went into my Old Firefox folder and copied all of the files that have the stored log-ins and copied those files. I then went to About:profiles and pasted those copied files into my Local Directory folder. After that I closed Firefox, re-opened Firefox, and still no stored passwords. What can I do to get those back?

I refreshed my Firefox and all of my stored passwords are gone. I went into my Old Firefox folder and copied all of the files that have the stored log-ins and copied those files. I then went to About:profiles and pasted those copied files into my Local Directory folder. After that I closed Firefox, re-opened Firefox, and still no stored passwords. What can I do to get those back?

所有回覆 (1)

more options

It is possible that you copied the files to the wrong location. The correct location is the profile in "AppData\Roaming".

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.


Firefox uses two locations for the Firefox profile folder, so make sure to look in the correct location. Location used for the main profile that keeps your personal data (Root Directory on about:profiles).

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>

Location used for the disk cache and other temporary files (Local Directory on about:profiles).

  • C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>