搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

account is not active. Please contact an administrator

more options

Hi: Just joined and signed up, received the email verification code and entered this code. Then received the following on FF page: "This account is not active. Please contact an administrator if you believe this is an error" Could someone explain what I should do next? Thanks!

Hi: Just joined and signed up, received the email verification code and entered this code. Then received the following on FF page: "This account is not active. Please contact an administrator if you believe this is an error" Could someone explain what I should do next? Thanks!

所有回覆 (2)

more options

選擇的解決方法

more options

Hi and thank you for responding. Because I am new to FF, I did not know there was an verification email or that I should be looking for or expecting a verification email. And it was found it in my junk folder, thank you again for helping.