搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Lost subfolders

  • 1 回覆
  • 1 有這個問題
  • 11 次檢視
  • 最近回覆由 Toad-Hall

more options

Hello! I lost all subfolders with all emails. I had LocalFolders/Subfolder/Subfolders(many subfolders)/e-mails But I lost info just for one subfolder. The subfolder stiil exists but it is empty without subfolders and e-mails. What I can to do? Thanks!

Hello! I lost all subfolders with all emails. I had LocalFolders/Subfolder/Subfolders(many subfolders)/e-mails But I lost info just for one subfolder. The subfolder stiil exists but it is empty without subfolders and e-mails. What I can to do? Thanks!

所有回覆 (1)

more options

Check you have the following selected: View > Folders > All View > Threads > All

check there is no other filters operating. Select folder and see if the 'Quick filter bar' has any icons highlighted. If yes, click on highlighted icons to disable them.

Please post images of the following. Image showing the Folder Pane and all folders in the 'Local Folders' mail account.

In Thunderbird Help > Troubleshooting Information Under 'Application Basics' section - about 8th in list -Profile Folder - click on 'Open Folder' See image below as guide.

A new window opens showing the contents of your profile name folder.

Click on 'Mail' folder to see 'Local Folders' mail account folder Make sure the view is showing details and all folders and files are visible. Make sure the directory which shows what you have selected is visible, so I know where you are looking. Post image showing all contents of 'Local Folders' mail account.

You should see folders with extension *.sbd Click on folder *.sbd to see contents Make sure the view is showing details and all folders and files are visible. Make sure the directory which shows what you have selected is visible, so I know where you are looking. Post image showing all the contents of that *.sbd folder Repeat for each *.sbd folder - post image.

Then we can see what is contained, where it is stored and whether there are missing mbox files which are stopping a proper display of folders.

由 Toad-Hall 於 修改