unable to play Amazon video even after enabling Widevine Content Decryption.
I'm unable to play Amazon prime video with Firefox version 78.9.0esr. It just pops out a message saying "Firefox is installing some additional add-ons. Please try again later".
I'm unable to play Amazon prime video with Firefox version 78.9.0esr. It just pops out a message saying "Firefox is installing some additional add-ons. Please try again later".
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Try to toggle DRM off/on to see if that makes Firefox (re)load DRM components.
- Options/Preferences -> General: Play DRM
- https://support.mozilla.org/en-US/kb/enable-drm
You can check the Browser Console for messages about requesting the Widevine plugin. You can use the filter and only enable XHR.
- "3-bar" menu button -> Web Developer or Tools -> Browser Tools
- https://developer.mozilla.org/en-US/docs/Tools/Browser_Console
Also make sure to update to Firefox 88.0.1.