搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Restore deleted folders & Files

  • 1 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 kalvins

more options

I accidentally deleted the folders and e-mails contained. Prior to that I dragged those folders & Files to an external drive to save. How can I access those saved files to restore the missing folders in Thunderbird? How Can I import and get them back?

I accidentally deleted the folders and e-mails contained. Prior to that I dragged those folders & Files to an external drive to save. How can I access those saved files to restore the missing folders in Thunderbird? How Can I import and get them back?

所有回覆 (1)

more options

I solved the problem. I dragged the file from my backup to my desktop 1. Opened Thunderbird, 2. Click on the menu button or menu bar. Very top of computer screen 3. From the Help menu (last selection Right), click Troubleshooting Information. A window will open. 4. In the Application Basics window, click the Show in Finder box, about half way down on the right side - grey colored area. 5. Found the last entry that matched the ID label of the file on desktop. Clicked on it and clicked on update when prompted ( I think that is what they called it). I clicked Yes. Then I closed Thunderbird. 6. Reopened Thunderbird, signed in to thunderbird and to me miraculously the files were there! I have no real knowledge of why or how but this seems to be what worked for me. Best of luck to you.