Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

after update 78.12 - problems

  • 1 回覆
  • 1 有這個問題
  • 14 次檢視
  • 最近回覆由 sfhowes

more options

For few days (after 78.12 win10 Thunderbird update on 15.07.2021) in our company many people are having problems to get email, send email, connect to server. We are getting emails after few hours delay, we are having problems to send new email (it is sent but does not save in "sent" folder). Always having "connection time with server exceeded". We have change nothing in our company. Servers, antivirus scans are the same. Everything started after auto update to 78.12

Please help, we cant work with crashing emails.

For few days (after 78.12 win10 Thunderbird update on 15.07.2021) in our company many people are having problems to get email, send email, connect to server. We are getting emails after few hours delay, we are having problems to send new email (it is sent but does not save in "sent" folder). Always having "connection time with server exceeded". We have change nothing in our company. Servers, antivirus scans are the same. Everything started after auto update to 78.12 Please help, we cant work with crashing emails.

所有回覆 (1)

more options

What's the antivirus and its mail settings? When TB updates, it can become incompatible with the existing antivirus app, unless that app is set to exclude the TB profile folder and scanning of secure connections is disabled. If you are in fact experiencing crashes, post your Crash IDs from Help/Troubleshooting.