搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Lost all my bookmarks, favourites and passwords

  • 4 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 Bithiah

more options

Hi,

after I failed to enter the correct password I somehow did reset my account and now all my bookmarks and passwords are gone. not a single trace of them.

is it possible to somehow retrieve them? I have been keeping them for years...

thanks in advance, lib

Hi, after I failed to enter the correct password I somehow did reset my account and now all my bookmarks and passwords are gone. not a single trace of them. is it possible to somehow retrieve them? I have been keeping them for years... thanks in advance, lib

所有回覆 (4)

more options

Hey there!

Please see the link below for how to recover your lost bookmarks:

https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks

About the passwords, I am very sorry but I can't help with that!

Hope I helped!

Kind regards,

Bithiah

more options

Hi Bithiah,

unfortunately, that didnt help. Any other suggestion? Also... with the passwords - do you think they are lost for good? There were around 60 pwds I stored :(

thanks, Lib

more options

I'm just the messenger... I don't like this policy!  ;-(( Imagine if you forgot your bank account password and if you reset it your account also gets reset!

https://support.mozilla.org/en-US/kb/reset-your-primary-password-if-youve-forgotten-it

由 jonzn4SUSE 於 修改

more options

Hey there!

If your problem is solved, please mark a solution so that others can see this thread is solved. Thank you in advance!

Kind regards,

Bithiah