搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Antivirus detected a trojan

  • 3 回覆
  • 2 有這個問題
  • 616 次檢視
  • 最近回覆由 swolop4

more options

My Antivirus (Bitdefender) did a full system scan and found a Trojan hidden in one of Firefox's files.

Trojan description: JS:Trojan.Cryxos.6249

Location: firefox/profiles../cache2/entries..

It was automatically deleted. No idea for how long its been there. could it have have done some damage unknown to my Antivirus ? How dangerous is it? Are there any further steps to take ?

My Antivirus (Bitdefender) did a full system scan and found a Trojan hidden in one of Firefox's files. Trojan description: JS:Trojan.Cryxos.6249 Location: firefox/profiles../cache2/entries.. It was automatically deleted. No idea for how long its been there. could it have have done some damage unknown to my Antivirus ? How dangerous is it? Are there any further steps to take ?

被選擇的解決方法

pawarkartik0 said

Trojan description: JS:Trojan.Cryxos.6249 Location: firefox/profiles../cache2/entries..

The cache2 folder stores the web content cache, so usually that means it was a script embedded in a page you visited that Firefox has retained for convenience in case you visit that site again. Which probably you do not want to do!

I don't think there's any way to know what exactly happened when you visited the site, even with more research. If you have a full file name or other information, you can search for the file on the about:cache page (disk cache). However, it might not be possible to track it down.

This article lists the steps for flushing out the cache without losing other data: How to clear the Firefox cache ("Cached web content" only, don't remove all of your cookies and site data).

從原來的回覆中察看解決方案 👍 1

所有回覆 (3)

more options

Hi

I would recommend that you clear your browsing history further to the guide at:

https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox

(This will log you out of some websites, so make sure you have a record of your usernames and passwords.)

In addition to this, I would make sure that your copy Windows, your antivirus software and other software on you device is up to date.

more options

選擇的解決方法

pawarkartik0 said

Trojan description: JS:Trojan.Cryxos.6249 Location: firefox/profiles../cache2/entries..

The cache2 folder stores the web content cache, so usually that means it was a script embedded in a page you visited that Firefox has retained for convenience in case you visit that site again. Which probably you do not want to do!

I don't think there's any way to know what exactly happened when you visited the site, even with more research. If you have a full file name or other information, you can search for the file on the about:cache page (disk cache). However, it might not be possible to track it down.

This article lists the steps for flushing out the cache without losing other data: How to clear the Firefox cache ("Cached web content" only, don't remove all of your cookies and site data).

more options

Seburo said

jscher2000 said

Thank you all for your replies. I've taken the mentioned steps.