I am logout and i lost my recovery codes.
My first phone with authenticator installed crashed and i bought a new phone. The phone contains firefox recovery code. But now I am logout and lost my recovery codes. How can I recovery my account on email. Please i have been using firefox for years i really love it. I have lot of bookmarks and login save there. please help me recover it. Thanks.
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由 Chris Ilias 於 修改
所有回覆 (3)
Hey there!
There doesn't seem to be much on recovering recovery codes at the moment. I have asked the SUMO team about so I'll get in touch as soon as I can here.
Thank you!
Kind regards,
Bithiah
Hey there!
If your problem is solved, please mark an answer as a solution to let others know this thread is finished. Thanks!
Kind regards,
Bithiah
unfortunately the problem still exist. I cannot open my previous account so i created a new account and using this. As you said there is no way to recover my previous account.