Unable to surf
Firefox opens with a blank screen. When I type in an address nothing happens except on the bottom right I will see the address entered briefly then it disappears.
I have uninstalled and reinstalled, same problem.
Firefox opens with a blank screen. When I type in an address nothing happens except on the bottom right I will see the address entered briefly then it disappears.
I have uninstalled and reinstalled, same problem.
所有回覆 (1)
You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.
See "Visual Studio 2015, 2017 and 2019":
- https://docs.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist
- https://aka.ms/vs/16/release/vc_redist.x64.exe
- https://aka.ms/vs/16/release/vc_redist.x86.exe
You may also have to install the Visual Studio 2013 Redistributable Package. You may have to reboot the computer.