Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Thunderbird won't accept "Restored" email from IMAP Outlook/Exchange account

  • 1 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 tanstaafl

Amy
Amy
more options

I use Thunderbird with my Outlook Office 365 work account. I emptied the trash with an email that I wish I hadn't deleted. In Outlook Online, the email still appears in a "Recoverable" list of the Deleted Items folder. I restored the email in Outlook and it reappears in my Inbox in Outlook Online, but does not appear in my Inbox in Thunderbird, even after clicking "Get Messages". Then when compacting the Thunderbird Inbox, the email will get removed from Outlook Online's Inbox and moved back to the Recoverable list. It's like Thunderbird is remembering that I permanently deleted the email and keeps re-deleting it. Is there any way to stop this from happening?

I use Thunderbird with my Outlook Office 365 work account. I emptied the trash with an email that I wish I hadn't deleted. In Outlook Online, the email still appears in a "Recoverable" list of the Deleted Items folder. I restored the email in Outlook and it reappears in my Inbox in Outlook Online, but does not appear in my Inbox in Thunderbird, even after clicking "Get Messages". Then when compacting the Thunderbird Inbox, the email will get removed from Outlook Online's Inbox and moved back to the Recoverable list. It's like Thunderbird is remembering that I permanently deleted the email and keeps re-deleting it. Is there any way to stop this from happening?

由 Amy 於 修改

所有回覆 (1)

tanstaafl
tanstaafl
more options

Compacting physically removes deleted messages (which are normally just marked deleted and hidden from view). Stop doing that until this problem is solved.

Try going to the accounts server settings in Thunderbird and temporarily changing "when I delete a message" from "move it to trash" to "just mark it as deleted". That will usually display in the folder listing any deleted messages with a line drawn through them. If you delete the deleted message again, it becomes undeleted.