Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

ZenDesk Locks Up Firefox

  • 3 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 hermale

more options

If I walk away from the computer for more than a few minutes with the ZenDesk web app up on a tab, it will lock up Firefox to the point of having to force quit.

If I walk away from the computer for more than a few minutes with the ZenDesk web app up on a tab, it will lock up Firefox to the point of having to force quit.

所有回覆 (3)

more options

Just started happening in the last week or so. Firefox version 96.0.1

more options

Have you contacted ZenDesk support on this?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem,

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

While you are in Troubleshoot(Safe) mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

I have reached out to Zendesk with no response as yet. Will try clearing cookies/cache for that site and running in safe mode if that doesn't clear things up.