Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

My Bookmarks are Gone!!!!

  • 1 回覆
  • 1 有這個問題
  • 7 次檢視
  • 最近回覆由 cor-el

more options

Firefox was updated recently and apparently it completely wiped out ALL OF MY BOOKMARKS. I need these bookmarks back ASAP for this is a business and this type of error is EXTREMELY unacceptable and costing us money. (This is a Business!!)

Your IMMEDIATE assistance is greatly appreciated.

BTW - i performed the "restore" steps you advised in your help community but all the backups are from 2019 and further back for some odd reason. And the attempts to restore any previous version comes back simply as "FAILED"

Firefox was updated recently and apparently it completely wiped out ALL OF MY BOOKMARKS. I need these bookmarks back ASAP for this is a business and this type of error is EXTREMELY unacceptable and costing us money. (This is a Business!!) Your IMMEDIATE assistance is greatly appreciated. BTW - i performed the "restore" steps you advised in your help community but all the backups are from 2019 and further back for some odd reason. And the attempts to restore any previous version comes back simply as "FAILED"
附加的畫面擷圖

被選擇的解決方法

Did you check that you haven't switched to an older profile ?

The name of an automatically created JSON bookmarks backup in the bookmarkbackups folder includes a total item count (folders and separators included) and an hash value to prevent saving the same backup more than once. You also see this count in the Restore menu drop-down list.

從原來的回覆中察看解決方案 👍 0

所有回覆 (1)

more options

選擇的解決方法

Did you check that you haven't switched to an older profile ?

The name of an automatically created JSON bookmarks backup in the bookmarkbackups folder includes a total item count (folders and separators included) and an hash value to prevent saving the same backup more than once. You also see this count in the Restore menu drop-down list.