搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Remote images won't display in emails

  • 7 回覆
  • 2 有這個問題
  • 2 次檢視
  • 最近回覆由 sfhowes

more options

Recently, many subscription emails, mostly stores, display without most (all?) of the images. Sometimes there is a "broken link" icon, sometimes the URL to the image, sometimes nothing at all.

If I click on the message's "Unable to see images? Click here" link, the page displays properly in my browsers; Google Chrome and Firefox. I have Thunderbird set to currently use Firefox. I tried changing to my default browser, Google Chrome with no change. My email accounts in Thunderbird are Google Gmail accounts. When I read the email using my browsers, the messages display correctly.

Running in Troubleshoot mode has no effect. Clearing the startup cache has no effect.

Recently, many subscription emails, mostly stores, display without most (all?) of the images. Sometimes there is a "broken link" icon, sometimes the URL to the image, sometimes nothing at all. If I click on the message's "Unable to see images? Click here" link, the page displays properly in my browsers; Google Chrome and Firefox. I have Thunderbird set to currently use Firefox. I tried changing to my default browser, Google Chrome with no change. My email accounts in Thunderbird are Google Gmail accounts. When I read the email using my browsers, the messages display correctly. Running in Troubleshoot mode has no effect. Clearing the startup cache has no effect.

所有回覆 (7)

more options

What do you have for View/Message Body As? Remote content such as images aren't shown if it's anything except Original HTML.

more options

Original HTML. Not sure I even knew it could be changed to something else. So that's not it. I do appreciate the suggestion. Anything else?

more options

In Preferences/Privacy & Security/Mail/Content, Exceptions, are any of the sites blocked?

more options

Nothing is blocked...

Alt-tabbing between Thunderbird and Gmail browser, even your picture icon fails to display in T-bird.

more options

Does your antivirus (name?) have any component that affects the TB profile folder, such as an anti-spam filter?

If remote content isn't blocked by the mail provider or Mail Content settings, and the setting is for Original HTML, there is likely another app interfering.

more options

Huh. That's 'interesting'. Running Zscaler. With it on, Thunderbird just shows broken links. On or off, Gmail reads them all fine....

more options

Run Windows in safe mode to bypass startup apps like Zscaler. Turning it on or off in Windows normal mode is not sufficient to test its effect.