搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Can't Log into Gmail or Yahoo Mail

more options

For a while now, I've been unable to log into my gmail/google voice and yahoo mail accounts in FF. I've got two-step verification enabled for both. For gmail/google voice, after I two-step verify, I end up back at the page where I enter my email address. For Yahoo mail, after I two step verify, countless windows showing the page where I enter my email start popping up, and I have to close FF to get it to stop.

Help please!

For a while now, I've been unable to log into my gmail/google voice and yahoo mail accounts in FF. I've got two-step verification enabled for both. For gmail/google voice, after I two-step verify, I end up back at the page where I enter my email address. For Yahoo mail, after I two step verify, countless windows showing the page where I enter my email start popping up, and I have to close FF to get it to stop. Help please!

所有回覆 (2)

more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

Thanks for these suggestions! I will report back here when I get a chance to run through them!