Notifications of incoming emails duplicated
I have the latest Thunderbird and the latest Windows 11 available. When I receive a new email I get a notification with a sound. A minute or so later I get another notification and sound for the same email.
I have changed all the options I can find, in both Thunderbird and Windows Settings but still I get two notifications and sounds.
In all other respects, Thunderbird is working as I expect and is fine. I should be most grateful if someone could tell me which very simple change (it's bound to be) will let me have just one notification and sound for each email.
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My suggestion would be to go to tools>preferences>general and turn sound OFF and then see if it continues. If it does, then the sound is coming from elsewhere.
Thanks David. After changing the sound setting I still get two alerts, from the Thunderbird boxes that appear above the tray, either with or without sound (which I need by the way) according to the "Play a sound setting".
I used to get the Windows 11 generated notifications as well, also twice, but managed to suppress those, leaving just the Thunderbird notifications.
Following your advice, I made several changes, all the options listed under Preferences, Incoming Mails I think I altered.
Each change takes effect as I expect it would, so they appear to work OK. This includes to use the System Notification instead on the Thunderbird box.
But still I get two notifications for each email.