Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

500 error, can't even login to get help

  • 5 回覆
  • 1 有這個問題
  • 8 次檢視
  • 最近回覆由 TyDraniu

more options

Just recently discovered I couldn't sync. Tried to sync and kept on getting 500 error. Same issues with Firefox on my phone. Changed password and I could sync again on the phone but on the browser nothing seems to work. Can't even login keeps on having 500 error message. Updated password on accounts.firefox.com New update must have screwed things up.

Just recently discovered I couldn't sync. Tried to sync and kept on getting 500 error. Same issues with Firefox on my phone. Changed password and I could sync again on the phone but on the browser nothing seems to work. Can't even login keeps on having 500 error message. Updated password on accounts.firefox.com New update must have screwed things up.

所有回覆 (5)

more options

Hi

Having updated your password on accounts.firefox.com (and waiting a couple of minutes), are you then using the same password in both copies of Firefox?

more options

Nope, restarted Firefox still 500 error

more options

If you have changed your password, you will need to use it in both copies of Firefox for Sync to work.

more options

Yes both passwords entered are the same....the problem is once I click to try and login in it goes straight to 500 error

由 peterc3000 於 修改

more options

Try to clear cookies for firefox.com website.