搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已經關閉並封存。 如果您有需要幫助,請新增一個新問題

email attachments

  • 1 回覆
  • 0 有這個問題
  • 1 次檢視
  • 最近回覆由 Matt

more options

I running Windows11 on a new HP laptop. Out of blue, I am unable to send any picture files attached to my emails. There is no problem sending *.pdf or *.doc files but *.jpg, *gif and *.png files are rejected due to "suspected spam" (is what the messge reads).

I've tried different platforms, e.g., iPhone, and windows laptop, and different email accounts. My email provider, Hughes, tells me it must be the particular files, however it is doubtful that my entire collection of family pictures are somehow now spam. I have scanned my entire hard drive for malware, virus and the usual (Kasperky Plus) and it comes up clean, no issues.

I have disabled the email protection on my email to no affect. Picture files are still rejected.

I have tried two different email accounts; Mozilla Thunderbird and Protonmail. Both accounts will not send the picture file attachments, but as mentioned will send other file attachments.

Any suggestions?

I running Windows11 on a new HP laptop. Out of blue, I am unable to send any picture files attached to my emails. There is no problem sending *.pdf or *.doc files but *.jpg, *gif and *.png files are rejected due to "suspected spam" (is what the messge reads). I've tried different platforms, e.g., iPhone, and windows laptop, and different email accounts. My email provider, Hughes, tells me it must be the particular files, however it is doubtful that my entire collection of family pictures are somehow now spam. I have scanned my entire hard drive for malware, virus and the usual (Kasperky Plus) and it comes up clean, no issues. I have disabled the email protection on my email to no affect. Picture files are still rejected. I have tried two different email accounts; Mozilla Thunderbird and Protonmail. Both accounts will not send the picture file attachments, but as mentioned will send other file attachments. Any suggestions?

所有回覆 (1)

more options

Closing this duplicate, answered here https://support.mozilla.org/en-US/questions/1388876