搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Access Denied error message

  • 1 回覆
  • 0 有這個問題
  • 7 次檢視
  • 最近回覆由 cor-el

more options

I can't access Firefox - am getting a error message: Code: Access Denied Request ID: ZCR480ESPWSWQ002 Host ID: elw+FxM3Jlc1sLz4TnuaIJujM1LHowd/gQrVsh+ONIPb+spNqy35FiOqzUcvW/J/8byGrt5Et6c=

I have an iMac : 10.15.7

I have tried reinstalling Firefox but still getting access denied message

Can you please help me fix this problem

Thanks

Janet Creffield

I can't access Firefox - am getting a error message: Code: Access Denied Request ID: ZCR480ESPWSWQ002 Host ID: elw+FxM3Jlc1sLz4TnuaIJujM1LHowd/gQrVsh+ONIPb+spNqy35FiOqzUcvW/J/8byGrt5Et6c= I have an iMac : 10.15.7 I have tried reinstalling Firefox but still getting access denied message Can you please help me fix this problem Thanks Janet Creffield

所有回覆 (1)

more options

That error sounds more like a problem with you profile folder.

You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.