搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Thunderbird goes down

  • 6 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 christ1

more options

When I start Thunderbird it goes down. It has done so since Friday. I tried to download Thunderbird again - but it still crashes

When I start Thunderbird it goes down. It has done so since Friday. I tried to download Thunderbird again - but it still crashes
附加的畫面擷圖

被選擇的解決方法

This is a known problem. Unfortunately there is no solution yet, and possibly won't be any time soon. So there aren't very many options. One thing you can try is to start Thunderbird in Troubleshooting Mode. This probably will not fix the problem, but it's worth a try. https://support.mozilla.org/kb/troubleshoot-mode-thunderbird

Do you have the Provider for Google Calendar add-on installed? If so, remove it. A Google Calendar can now be accessed natively via CalDAV, no add-on needed anymore. It's unlikely though that the old provider add-on is related to the crash.

Chances are that the crash isn't happening anymore in recent betas of Thunderbird. As a last resort, would you be willing to try a beta version? https://support.mozilla.org/en-US/kb/thunderbird-beta

從原來的回覆中察看解決方案 👍 0

所有回覆 (6)

more options
more options

bp-d056d6b7-f763-42a1-a718-d22a20221003

more options

選擇的解決方法

This is a known problem. Unfortunately there is no solution yet, and possibly won't be any time soon. So there aren't very many options. One thing you can try is to start Thunderbird in Troubleshooting Mode. This probably will not fix the problem, but it's worth a try. https://support.mozilla.org/kb/troubleshoot-mode-thunderbird

Do you have the Provider for Google Calendar add-on installed? If so, remove it. A Google Calendar can now be accessed natively via CalDAV, no add-on needed anymore. It's unlikely though that the old provider add-on is related to the crash.

Chances are that the crash isn't happening anymore in recent betas of Thunderbird. As a last resort, would you be willing to try a beta version? https://support.mozilla.org/en-US/kb/thunderbird-beta

由 christ1 於 修改

more options

Thank you for helping. Troubleshooting Mode did not help. I would like to remove the Provider for calender before I try the beta-version. Can you guide me on how to remove it?

more options

I tried the beta version and it is working -Thank you :)

more options
I would like to remove the Provider for calender before I try the beta-version. Can you guide me on how to remove it?

You should be able to remove it via the Add-ons Manager.