Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

sync computer with phone

  • 2 回覆
  • 10 有這個問題
  • 29 次檢視
  • 最近回覆由 kmbaliko

more options

Hello,

I cannot find the option that says sync and save data. Also, there's no way to scan the QR code. I follow the instructions but the sync and save data option is just not in the menu.

Thank you, Kristina

Hello, I cannot find the option that says sync and save data. Also, there's no way to scan the QR code. I follow the instructions but the sync and save data option is just not in the menu. Thank you, Kristina

所有回覆 (2)

more options

Hi Kristina

When you open the Settings option in the Firefox for Android menu, is there an item at the top of the list that has your email address?

more options

Hello,

No, there is only something that says Firefox Account. When you click on it there is an option to sign out, the device name, and Sync. However, when you press sync nothing happens.


Thank you for your time, KMB