搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

search bar does not open old emails

  • 1 回覆
  • 0 有這個問題
  • 3 次檢視
  • 最近回覆由 kleber_1010

more options

Hello, I'm having trouble when I search for emails using the search bar in the top right corner. From the search result I usually open the most recent emails. The problem occurs if I try to open emails that I have already received or sent more than 2 months ago. When clicking on the email it does not open. Opens a new window, but does not open the email. If I open it directly through the inbox it works normally. The problem only occurs when I use the search bar. Does anyone know what could be going on? I've attached a screenshot of the window that opens when I click on the "old" email.

Hello, I'm having trouble when I search for emails using the search bar in the top right corner. From the search result I usually open the most recent emails. The problem occurs if I try to open emails that I have already received or sent more than 2 months ago. When clicking on the email it does not open. Opens a new window, but does not open the email. If I open it directly through the inbox it works normally. The problem only occurs when I use the search bar. Does anyone know what could be going on? I've attached a screenshot of the window that opens when I click on the "old" email.

所有回覆 (1)

more options

After posting, some related posts appeared and I managed to fix the problem. Before posting I had searched, but had not found the solution. This post that helped me solve it: https://support.mozilla.org/en-US/questions/1010146