Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Mozilla VPN Upgrade Failed

  • 3 回覆
  • 0 有這個問題
  • 7 次檢視
  • 最近回覆由 James

Mark iPhone
Mark iPhone
more options

Tried updating to latest version. The msi installer ran quite a ways, removed my previous version, but then stopped with this error: "Service 'Mozilla VPN (broker)' (MozillaVPNBroker) could no be installed. Verify that you have sufficient privileges to install system services."

Now VPN doesn't launch, because the updater removed the existing version. How do I get past this?

Mark P

Tried updating to latest version. The msi installer ran quite a ways, removed my previous version, but then stopped with this error: "Service 'Mozilla VPN (broker)' (MozillaVPNBroker) could no be installed. Verify that you have sufficient privileges to install system services." Now VPN doesn't launch, because the updater removed the existing version. How do I get past this? Mark P

所有回覆 (3)

Mark iPhone
Mark iPhone 提出問題者
more options

Don't know why my avatar label is "Mark iPhone". This is on a Windows 10 laptop.

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

The product that you refer to is one of our premium products. In order to get premium support from a dedicated agent, please select the product below to submit your question:

James
James
  • Moderator
  • Top 10 Contributor
more options

Mark iPhone said
Don't know why my avatar label is "Mark iPhone".

This is a name you entered in the Display name box for your account here. https://support.mozilla.org/en-US/users/edit

由 James 於 修改