Allow popup? I wish to change my answer. How?
Allow popups from xyz.com? (I should have said 'yes', but I said 'no.') How do I change my answer?
Thanks,
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Did you look at "Settings -> Privacy & Security -> Permissions" to remove this permission ?
All permissions in the native popup blocker have been disabled (allow all popups) in my attempt to get a particular website chat window to open. It is the commercial version of Microsoft Office, and one support option is a chat window that displays in a popup. Monday, 4-24-2023 I started getting these warnings: "We're unable to complete your request... "Microsoft account is experiencing technical problems. Please try again later." And "later" never came.
I was finally able to get a hold of them and they had me try Chrome and Edge, and neither generated the error message. Chrome and Edge are plain vanilla versions for me.
I was hoping I had missed something. I also had the uBlock Origin extension. I disabled that for the entire browser as well. I still had the issue.
I just tested it, and it's still broken. Thanks,
You can check for issues with Total Cookie Protection.
- https://support.mozilla.org/en-US/kb/total-cookie-protection-and-website-breakage-faq
- https://support.mozilla.org/en-US/kb/introducing-total-cookie-protection-standard-mode
If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.
- make sure your extensions and filters are updated to the latest version
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.
- click the shield icon for more detail and possibly disable the protection
You can check the Web Console for relevant-looking messages about blocked content.
- https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
- https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection
- https://support.mozilla.org/en-US/kb/trackers-and-scripts-firefox-blocks-enhanced-track
You can try these steps in case of issues with webpages:
You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.
- hold down the Shift key and left-click the Reload button
- press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- press "Command + Shift + R" (Mac)
Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).
"Remove the Cookies" for websites that cause problems:
- Settings -> Privacy & Security
Cookies and Site Data: "Manage Data"
"Clear the Cache":
- Settings -> Privacy & Security
Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear
- https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
- https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.
- switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
- do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
Have you tried the Page info window? ctl+i when on the site, then the Permissions tab : Open pop-up windows - Allow. https://support.mozilla.org/en-US/kb/firefox-page-info-window
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