搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Can't send emails but I can receive them with TB

  • 2 回覆
  • 0 有這個問題
  • 14 次檢視
  • 最近回覆由 rvynerp

more options

I can't send emails and I get this message -

Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) mail.btinternet.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'. I have checked the outgoing settings for password and it says normal password. This problem started when I changed my BT email password

I can't send emails and I get this message - Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) mail.btinternet.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'. I have checked the outgoing settings for password and it says normal password. This problem started when I changed my BT email password

被選擇的解決方法

Excellent christ1 I followed your instructions and found an old saved password listed below my new password. When I deleted it, I could now send emails. Well done you.

從原來的回覆中察看解決方案 👍 0

所有回覆 (2)

more options

If you told Thunderbird to remember your account password, try to delete the old password. At the top right of the Thunderbird window, click the menu button ≡ > Settings > Privacy & Security > Passwords > Saved Passwords

Select the SMTP password for your BT account - Remove. Thunderbird should then prompt you for the new password the next time you attempt to send a message.

more options

選擇的解決方法

Excellent christ1 I followed your instructions and found an old saved password listed below my new password. When I deleted it, I could now send emails. Well done you.