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Firefox on iphone is frozen with pop-up that says "your apple iphone is severely damaged"

  • 2 回覆
  • 3 有這個問題
  • 1 次檢視
  • 最近回覆由 Gitana

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How do I remove the scam pop-up that won't let me access firefox on my iphone? The pop-up says "your apple iphone is severely damaged." I can't open a new tab or delete the current tab.

How do I remove the scam pop-up that won't let me access firefox on my iphone? The pop-up says "your apple iphone is severely damaged." I can't open a new tab or delete the current tab.

被選擇的解決方法

Figured it out! I put the phone in airplane mode and from there was able to safely highlight and delete the url. Pop-up is gone. Turned out to be many fewer steps than I feared.

從原來的回覆中察看解決方案 👍 3

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This pop-up completely covers the screen so I can't open a new tab or delete this "tab" on my phone. Same problem if I access the phone view from the firefox browser on my macbook.

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選擇的解決方法

Figured it out! I put the phone in airplane mode and from there was able to safely highlight and delete the url. Pop-up is gone. Turned out to be many fewer steps than I feared.