Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Firebox has been slow loading web pages, now it won't load at all

  • 3 回覆
  • 1 有這個問題
  • 14 次檢視
  • 最近回覆由 Terry

brunau8
brunau8
more options

Windows 10 operating system, I have Norton 360. Web page loading has been slow. Now, it won't load any pages. Cleared cache, changed the HTTP3 setting to false, I disabled hardware acceleration option.

I ran a Norton scan, no problems, I did disc defrag, nothing helps, I can't use my computer to access the internet. Not a router problem, my streaming all works as it should and I can use wifi to get e-mail using my phone and tablet etc....

Appreciate any suggestions.

Brian

Windows 10 operating system, I have Norton 360. Web page loading has been slow. Now, it won't load any pages. Cleared cache, changed the HTTP3 setting to false, I disabled hardware acceleration option. I ran a Norton scan, no problems, I did disc defrag, nothing helps, I can't use my computer to access the internet. Not a router problem, my streaming all works as it should and I can use wifi to get e-mail using my phone and tablet etc.... Appreciate any suggestions. Brian

所有回覆 (3)

Terry
Terry
more options

Try creating a new profile. In the article linked below there is a section telling you how to open the profile manager when Firefox is closed.

https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles

brunau8
brunau8 提出問題者
more options

Terry, I will read up. Can you help me understand the why, what's wrong with my existing profile? Brian

Terry
Terry
more options

Restarting in troubleshooting mode may reveal something.

https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (also deals with hardware acceleration) https://support.mozilla.org/en-US/kb/troubleshoot-issues-related-to-add-ons