搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Trying to migrate a saved profile back into Thunderbird.

  • 1 回覆
  • 0 有這個問題
  • 14 次檢視
  • 最近回覆由 christ1

more options

I have reloaded Windows 10 into my Lenovo T510 as a result of changing the hard drive. I had saved my Thunderbird profile. I completed this last Friday. Thunderbird will not allow me to download its software as my machine is now not compatible which I am struggling with as I was using Thunderbird all last week (See attachment). As a sneeky fix....I took a older version from my wife's machine loaded that...all good. I assumed in time it would update after I had loaded my profile. When I try and change my default profile to the migrated one in the software I see the message attached. I seem to be caught in a vicious circle as my Lap top is nolonger compatible with the Thunderbaird software available for download, though I have only changed the harddrive. If I use an older version of Thunderbird which is working fine on my wife's Lenovo T510 (identical machines) I have a compatibility with the profile I want to use. I also attach my lap top operating system and architecture(?) Can anyone help? In normal circumstances I would just start again but the profile has some very important emails relating to a personal legal case I am fighting (and winning) and I need access to them.

I have reloaded Windows 10 into my Lenovo T510 as a result of changing the hard drive. I had saved my Thunderbird profile. I completed this last Friday. Thunderbird will not allow me to download its software as my machine is now not compatible which I am struggling with as I was using Thunderbird all last week (See attachment). As a sneeky fix....I took a older version from my wife's machine loaded that...all good. I assumed in time it would update after I had loaded my profile. When I try and change my default profile to the migrated one in the software I see the message attached. I seem to be caught in a vicious circle as my Lap top is nolonger compatible with the Thunderbaird software available for download, though I have only changed the harddrive. If I use an older version of Thunderbird which is working fine on my wife's Lenovo T510 (identical machines) I have a compatibility with the profile I want to use. I also attach my lap top operating system and architecture(?) Can anyone help? In normal circumstances I would just start again but the profile has some very important emails relating to a personal legal case I am fighting (and winning) and I need access to them.
附加的畫面擷圖

被選擇的解決方法

Thunderbird will not allow me to download its software as my machine is now not compatible

Your Win10 OS is 32-bit. You probably downloaded the 64-bit version of Thunderbird, which won't work, as you already found out. Download the 32-bit version of Thunderbird instead. https://www.thunderbird.net/en-US/thunderbird/all/#E

從原來的回覆中察看解決方案 👍 0

所有回覆 (1)

more options

選擇的解決方法

Thunderbird will not allow me to download its software as my machine is now not compatible

Your Win10 OS is 32-bit. You probably downloaded the 64-bit version of Thunderbird, which won't work, as you already found out. Download the 32-bit version of Thunderbird instead. https://www.thunderbird.net/en-US/thunderbird/all/#E