搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox failing

  • 1 回覆
  • 1 有這個問題
  • 17 次檢視
  • 最近回覆由 TyDraniu

more options

When I clicked Firefox, it said it was updating and would start after the updates. Then I got this error message:

XULRunner

Error: Platform version '117.0' is not compatible with minVersion >= 116.0.3 maxVersion <= 116.0.3

I've tried a few times and rebooted the computer, but it doesn't work. Should I reload Firefox or does this indicate malware.

Thank you. Colleen Heffernan [email removed from public]

When I clicked Firefox, it said it was updating and would start after the updates. Then I got this error message: XULRunner Error: Platform version '117.0' is not compatible with minVersion >= 116.0.3 maxVersion <= 116.0.3 I've tried a few times and rebooted the computer, but it doesn't work. Should I reload Firefox or does this indicate malware. Thank you. Colleen Heffernan [email removed from public]

由 James 於 修改

所有回覆 (1)

more options

Try to download full installer from https://www.mozilla.org/firefox/all/#product-desktop-release and install it.