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When I type in the website my doctor it's still being blocked. It says I'm not using firefox but I am

Can you help
When I type in the website my doctor it's still being blocked. It says I'm not using firefox but I am Can you help

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To which website are you referring? What happens when you type in the name of your doctor?

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It's a txt my doctor sent me to do via my email. No browser is supported by my phone. Is it because I'm using a phone instead of a computer?