Is the new password stored in Firefox if you check the about:logins page ?

• https://support.mozilla.org/en-US/kb/password-manager-remember-delete-edit-logins

Do you use a bookmark or are you starting with the main (home) page of this website?

If you use a bookmark to access a specific page, instead navigate to this page starting with the main page or with the sign in page in case there is a problem with this bookmark.

Thanks a lot cor-el for your reply on a Sunday. I do not use/have a bookmark saved for this website.

I checked about:logins page as suggested for passwords saved, but as I assumed there is nothing saved ("no logins found").

I rebooted the computer and now the Comcast webmail came up using the new password entered through Safari. I do not want to create any new problems for myself by trying to do the reset again from Firefox, but the password reset did not work from Firefox. At least now I am in business after using Safari. Since I tried to do it many times from Firefox and it did not work, there should be something in Firefox that prevented it from happening...

Thanks again and Happy Holidays!

Could have been a problem with Total Cookie Protection that isolates cross-site cookies.

• https://support.mozilla.org/en-US/kb/total-cookie-protection-and-website-breakage-faq
• https://support.mozilla.org/en-US/kb/introducing-total-cookie-protection-standard-mode

Thanks cor-el. I am saving your email for any next time.

I also just changed my passwords with Comcast. Can you try Clear all items for a single site. https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions#firefox:win11:fx100

Thanks, jonzn4SUSE. Now that everything is working as expected, I would not want to ask for trouble. I might do what you suggest if next time, when changing passwords, I run into the same issue,

Roger that. Mark it as resolved to get it off our list of issue and have a nice day.