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Unable to print from Toshiba Satellite w/windows 7 to HP Officejet 5255

  • 4 回覆
  • 1 有這個問題
  • 5 次檢視
  • 最近回覆由 S.P.CHENEY

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As of 1/1/24 I cannot print using Firefox and USB connection to HP 5255. I can send and print a print quality diagnostic from my HP but not a file.

As of 1/1/24 I cannot print using Firefox and USB connection to HP 5255. I can send and print a print quality diagnostic from my HP but not a file.

被選擇的解決方法

I deleted all the HP Officejet 5255 support programs on my computer and then tried printing using Windows 7. It worked.

從原來的回覆中察看解決方案 👍 1

所有回覆 (4)

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This is going to sound like a stupid question, but have you confirmed that you can print files on your local computer, without involving Firefox?

Within Firefox, have you tried printing to PDF, to see if that works?

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windows 7 supports printing, but all the printer support programs must be deleted first.

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What are you seeing in the print preview when printing from the browser? see screenshot

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選擇的解決方法

I deleted all the HP Officejet 5255 support programs on my computer and then tried printing using Windows 7. It worked.