Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Not been able to send or receive emails since Jan 8

  • 1 回覆
  • 0 有這個問題
  • 4 次檢視
  • 最近回覆由 PGTech

graybird
graybird
more options

Since Thunderbird email was upgraded on 8th of Jan, have not been able to send or receive emails. when I click on Thunderbird email icon as I have always done, get message to enter password, but it never accepts password, and says password cannot be authenticated. Have tried changing password several times but get same messages each time. Someone please help me.

Since Thunderbird email was upgraded on 8th of Jan, have not been able to send or receive emails. when I click on Thunderbird email icon as I have always done, get message to enter password, but it never accepts password, and says password cannot be authenticated. Have tried changing password several times but get same messages each time. Someone please help me.

由 Wayne Mery 於 修改

所有回覆 (1)

PGTech
PGTech
more options

Sounds like you should duble check your Server settings with your email. Make sure you are using the correct port, connection security, and authentication method.