搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Thunderbird is already running, but is not responding. To use Thunderbird, you must first close the existing Thunderbird process, restart your device, or use a different profile.

  • 6 回覆
  • 8 有這個問題
  • 1 次檢視
  • 最近回覆由 postaccount

more options

when clicking an email link this is shown

"Thunderbird is already running, but is not responding. To use Thunderbird, you must first close the existing Thunderbird process, restart your device, or use a different profile."

How do I make Thunderbird instead open a new email?

This is on Fedora

when clicking an email link this is shown "Thunderbird is already running, but is not responding. To use Thunderbird, you must first close the existing Thunderbird process, restart your device, or use a different profile." How do I make Thunderbird instead open a new email? This is on Fedora

被選擇的解決方法

should I do a `sudo killall thunderbird` before clicking an email link?

從原來的回覆中察看解決方案 👍 0

所有回覆 (6)

more options

選擇的解決方法

should I do a `sudo killall thunderbird` before clicking an email link?

more options

I don't understand. Is this a bug? In Fedora? In the web page coding? It seems to be a new problem. I've used mailto links in the past without this.

Using 115.8.1 (64-bit) on Fedora 39 and FF 124.0.1 (64 bit)

由 firefoxeric 於 修改

more options

Hello? Is there an answer out there for my issue?

As nearly as I can tell, I have the correct default app settings in both Firefox and Fedora. In any case, the problem is that Thunderbird doesn't seem to respond properly to 'mailto' rather than mailto now knowing what mail client to use.

So why can't I use mailto with Thunderbird without first shutting down the open instance of Thunderbird? There seems to be lots online about Thunderbird not having shut down properly, but that's not the problem here.

Thanks.

more options

I have the same problem in linux mint 21.3 when I try to send a Firefox link and this is something new (during the last 10 days aprox)

more options

I have the same error message when using the 'Email a link to this page' icon/button in Firefox (distro package). Thunderbird is installed as a Flatpak. I'm using openSUSE Tumbleweed (KDE Plasma desktop), with the latest Firefox 127 and Thunderbird 115.12.2 When I close Thunderbird and then click on the 'Email a link to this page' icon again in Firefox it prompts Thunderbird to start up, and opens a new message window at the same time with the page link automatically inserted in the new message. However, clicking on the 'Email a link to this page' icon in Firefox again no longer works, unless I close Thunderbird again first.

由 pvdvegte 於 修改

more options

Since the last update I am experiencing the exact same error message.

From firefox if I click on any mail to link it tries to launch thunderbird even though it is already open, and I get that error dialogue.

I am unable to click any mail two links at all now with this latest update.

115.12.2 (64-bit) Release notes Mozilla Thunderbird Flatpak en-USthunderbird-flatpak - 1.0

Does anyone have any extra information that might help?