The Firefox browser screen freezes when attempting to copy via right-click in PowerPoint web.
--> While using Right-click copy to copy a content in OWA PowerPoint is freezing the entire web screen. --> We are seeing this issue with Linux, MAC and Windows as well with the Firefox version of 122.0 and 123.0 updates. --> As a workaround we were able to copy the contents using the keyboard shortcut but would like to get the support for the issue with right-click copy. --> This issue has been observed across our ARM environment.
Please let us know if there is any fix for this issue.
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Hi Kaviya, I haven't used web-based PowerPoint for many years, so I'm not sure how it works at the moment. A couple follow-up questions:
(1) is the problem with the built-in right-click context menu (hold Shift while right-clicking to make sure you get this menu), or is the site presenting a custom/scripted right-click context menu?
(2) Do you notice the issue with particular content types, such as text, image, or PowerPoint object?
(3) Were you able to use the keyboard shortcut (Ctrl+C) because the first step is to select a particular element on the slide?
I'm able to replicate the issue. see screenshot
I just used a random template, highlighted text, right click to copy, but it then Firefox stopped responding. Even in Troubleshooting Mode with ETP off it still happens.
由 jonzn4SUSE 於 修改
jonzn4SUSE said
I'm able to replicate the issue. see screenshot
Something in the page's script isn't running the way the developers expected. Could be browser incompatibility or something Firefox blocked.