Login on Thunderbird
Every time I try to log in for incoming or outgoing messages, I get a login failure. I have reset the password and saved it in passwords, but neither old or new work. In addition, my outgoing server information has just disappeared, and I don't know how to add it. When I go directly to my Xfinity account (comcast) email, everything works, so it's Thunderbird.
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Actually, it's Xfinity, not Thunderbird. Xfinity has its own requirements for using an email client. These two articles may assist:
https://www.xfinity.com/support/articles/third-party-email-access
https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email
I tried everything in the links. Actually tried checking and unchecking the third-party box, and am not sure which. I got a few, but not all messages in my xfinity account, but it still goes in an endless loop of "password not working" when I try to access new mail or send mail. The message in attachment keeps coming multiple times after I've hit close or cancel--no stopping it. Seems Thunderbird continue to try to access email
Is your user id exceldo, or is it exceldo@xxxx ?
Account name is exceldo@comcast.net. User name is exceldo
use exceldo@comcast.net that may not be the ultimate fix, but it is a vital component.