搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Unable to connect

more options

Hello. My email hosting service, UK2.net, has changed it's servers. I've tried entering the new log in information to retrieve my emails according to the new IMAP details. I can't make the connection work. The mail servers don't seem to be recognised. I've included a screenshot of the connection page. Can anyone help? Paul.

Hello. My email hosting service, UK2.net, has changed it's servers. I've tried entering the new log in information to retrieve my emails according to the new IMAP details. I can't make the connection work. The mail servers don't seem to be recognised. I've included a screenshot of the connection page. Can anyone help? Paul.
附加的畫面擷圖

所有回覆 (7)

more options

try entering your full email address, not just Paul.

more options

I think part of the problem might be I don't know which authentication method to use?

more options

Have you tried it with the full email id? It may resolve itself.

more options

Yes tried that. No luck.

more options

What are the specific details that UK2.net gave you? I have used self-hosted email in the past and have found that the provided details are sometimes incorrect.

more options

All sorted by UK2. Thanks everyone