Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Discrepancy between what Thunderbird tells me I am receiving vs. what I actually receive.

  • 1 回覆
  • 0 有這個問題
  • 6 次檢視
  • 最近回覆由 david

more options

There is always a discrepancy between the number of emails I am receiving vs. what I actually receive. For example, Thunderbird will say "receiving 4 emails", but only 2 will show up in my inbox. The number I receive is always less than the number that Thunderbird claims it is processing. Sometimes I will receive none, even though Thunderbird says I am receiving 5 emails, etc.

I do not have a JUNK/SPAM file where things might be moving to, there is just no record of these missing emails.

There is always a discrepancy between the number of emails I am receiving vs. what I actually receive. For example, Thunderbird will say "receiving 4 emails", but only 2 will show up in my inbox. The number I receive is always less than the number that Thunderbird claims it is processing. Sometimes I will receive none, even though Thunderbird says I am receiving 5 emails, etc. I do not have a JUNK/SPAM file where things might be moving to, there is just no record of these missing emails.

所有回覆 (1)

more options

My suggestion when this happens is to log onto your online account to see what is there and then compare that to what Thunderbird is retrieving. That should at least let you see the missing messages and may help you confirm its location.