Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

mozilla thunderbird master password/don't know it

more options

My email address is [edited] @roadrunner.com Since early May, I haven't been able to get emails because I keep getting asked for a master password. I don't know it - I don't remember ever having to create one. Please help.

My email address is [edited] @roadrunner.com Since early May, I haven't been able to get emails because I keep getting asked for a master password. I don't know it - I don't remember ever having to create one. Please help.

由 James 於 修改

所有回覆 (3)

more options

Hi Jon, what version of Thunderbird is it?

The Primary Password (formerly known as the Master Password) controls access to your saved account passwords. If you do not remember your Primary Password, you can reset it, but you will need to re-enter your account user names and passwords. See: Protect your Thunderbird passwords with a Primary Password (the last section covers resetting the password).

more options

Thunderbird is asking me for a password but I don't know what it is. Don't remember setting one. I can't access my emails!

more options

dls16home said

Thunderbird is asking me for a password but I don't know what it is. Don't remember setting one. I can't access my emails!

Let's continue the discussion in your question at https://support.mozilla.org/questions/1455717