搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Thunderbird problems

  • 1 回覆
  • 0 有這個問題
  • 最近回覆由 david

more options

Since deleting and reloading Thunderbird I have lost my entire e mail address book and want to recover it asap.

Since deleting and reloading Thunderbird I have lost my entire e mail address book and want to recover it asap.

所有回覆 (1)

more options

Margaret, if you click on Windows File Explorer, look at c:\users\<yourid>\appdata\roaming\thunderbird\profiles. If this folder exists, then click any folder inside it and look for a file called abook.sqlite. That would be the addressbook. If File Explorer does not let you view the folders, you can click View>Show>Hidden items in File Explorer. The folders will be there if all you did was uninstall Thunderbird, but there is a final prompt on an uninstall on whether to keep data, so it's possible you may have deleted it.

If you have done a new install, there may be more than one folder in the Profiles folder, so look for the oldest and largest abook.sqlite. Let me know if you need more assistance.