搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Thunderbird email error resulting in inability to send or receive emails in Thunderbird

  • 1 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 Matt

more options

I get the pop up that includes Add Security Exception

 You are about to override how Thunderbird identifies this site.

Legitimate banks, stores, and other public sites will not ask You to do this. Location:

This site attempts to identify itself with invalid Information. Unknown Identity The certificate is not trusted because it hasn’t been verified as issued by a trusted authority using a secure signature.

 Permanently store this exception

I am in Australia and Optus is my email provider. They have checked all is working at their end and suggest I contact Thunderbird which is why I am here.

Thanking you for trying to help

I get the pop up that includes Add Security Exception You are about to override how Thunderbird identifies this site. Legitimate banks, stores, and other public sites will not ask You to do this. Location: This site attempts to identify itself with invalid Information. Unknown Identity The certificate is not trusted because it hasn’t been verified as issued by a trusted authority using a secure signature. Permanently store this exception I am in Australia and Optus is my email provider. They have checked all is working at their end and suggest I contact Thunderbird which is why I am here. Thanking you for trying to help
附加的畫面擷圖

所有回覆 (1)

more options

Try clicking the view button and see who is issuing the certificate. My guess is your antivirus and you need to follow their instructions to compromise your chain of trust so they can hack your encrypted connection to the mail server and scan mail. But as I said, it is a guess.

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題