搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Logging on to Mozilla Thunderbird extremely slow on win10

  • 3 回覆
  • 0 有這個問題
  • 3 次檢視
  • 最近回覆由 Wayne Mery

more options

Recently logging on to my email is very frustrating. Message comes up "Thunderbird not responding"

It can take up to 20 minutes to open and read my emails. Can you explain why this has become a problem. My son uses this programme and he is having the same problems trying to open and read his emails. I have just renewed my annual subscription, and I would be grateful if you could help with this problem. Many thanks. Jean.

Recently logging on to my email is very frustrating. Message comes up "Thunderbird not responding" It can take up to 20 minutes to open and read my emails. Can you explain why this has become a problem. My son uses this programme and he is having the same problems trying to open and read his emails. I have just renewed my annual subscription, and I would be grateful if you could help with this problem. Many thanks. Jean.

由 Wayne Mery 於 修改

所有回覆 (3)

more options

This is usually a network problem and may change from day to day. Sometimes closing and restarting Thunderbird helps, or shutting PC down and restarting When check mail, Thunderbird does nothing except sit and wait for a response from the mail server.

有幫助嗎?

more options

David. Thank you for your advice. It is slightly better but as you say, it depends on different times of the day etc. My laptop is 8 years old and the battery no longer holds its charge unless I have it plugged in always. However, everything else is not slow to access, only Thunderbird. I need a lot of patience! I will keep trying as I was happy with Thunderbird in the past. Jean.

有幫助嗎?

more options

Thank you for your donation.

Please state your version number and model of laptop. Is it better if you start Windows in safe mode with networking enabled? https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題