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Good morning, It's been a week since I can no longer connect to sfr mail with Mozilla on my computer, with Google Chrome it works.. Can you help me resolve this problem? Thank you in advance. Sincerely. Icône de validation par la communauté

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  • 最近回覆由 D R

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Good morning, It's been a week since I can no longer connect to sfr mail with Mozilla on my computer, with Google Chrome it works. SFR customer service made me do a few things but without success. Can you help me resolve this problem? Thank you in advance. Sincerely.

Good morning, It's been a week since I can no longer connect to sfr mail with Mozilla on my computer, with Google Chrome it works. SFR customer service made me do a few things but without success. Can you help me resolve this problem? Thank you in advance. Sincerely.

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Sorry I don't understand what to fill out

有幫助嗎?

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What does the screenshot error say?

有幫助嗎?

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On rentre l'identifiant et le mot de passe, on valide et les cases se vident, parfois ça marque erreur 406, en faisant des recherches on dirait que c'est le firewall web (WAF) a détecté votre requête comme potentiellement malveillante et l'a bloquée pour protéger le site, mais je ne suis sûr de rien. De plus de je sais pas comment contacter le support Mozilla. Merci pour votre futur aide. Cordialement.

有幫助嗎?

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Sounds like the mail server doesn't like connections from Firefox as you stated it works fine with Chrome and it could be site incompatibility with Firefox itself. Multiple factors could be the cause of this but the most likely reason would be the security check by the mail server doesn't recognize the Firefox connection if it fails the security checks it does to insure the browser is secure for it's connection.

有幫助嗎?

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Tant pis. j'utiliserai un autre moyen. Merci pour votre aide. Goodbye.

有幫助嗎?

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