Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Settings will not display, tried to reinstall Thunderbird but still won't display Settings

more options

First noticed that the Help About screen says "Unable to check for updates due to internal error. Updates available at https://www.thunderbird.net/"

Then trying to view Settings to change automatic update, it will not display. Account settings will display, not general Thunderbird Settings.

Tried to reinstall Thunderbird but did not fix the problem.

First noticed that the Help About screen says "Unable to check for updates due to internal error. Updates available at https://www.thunderbird.net/" Then trying to view Settings to change automatic update, it will not display. Account settings will display, not general Thunderbird Settings. Tried to reinstall Thunderbird but did not fix the problem.

所有回覆 (3)

more options

It is working now. Not sure what happened but I think I was able to uninstall the background install service, or just uninstalled Thunderbird. Then with the reinstalled setup did not enable background install.

有幫助嗎?

more options

False alarm, the one that is working is a different computer. The new computer is the one with the problem. I uninstalled the Maintenance service, and Thunderbird e-mail, then reinstalled Thunderbird without the Maintenance service, but the problem still exists.

有幫助嗎?

more options

OK, both machines, one Windows 10, one Windows 11, both now working.

It is on automatic update now, not sure if that impacted the fix.

Also, it is impressive how difference the program looks in Windows 11, really like the count of messages and size of folders that displays now.

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題