搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

132.0 Update Fails

  • 4 回覆
  • 1 有這個問題
  • 11 次檢視
  • 最近回覆由 Jaws

more options

Windows 11 system; currently running 131.0.3 (64-bit).

Was offered the chance to update to 132.0 (About | Help) (I do not and will not ever allow automatic updates without user approval, and my profile is stored in an entirely separate folder structure well away from the insecure \users hierarchy). Did the usual click on the update button, showed 132.0 downloading, update button changed to "Restart to Update", clicked the button...

And the update failed. Help | About shows 131.0.3, and the "Restart to Update" button is still active.

Tried again with a full shutdown instead of using the update button, same result.

So how do I force this update to install?

Windows 11 system; currently running 131.0.3 (64-bit). Was offered the chance to update to 132.0 (About | Help) (I do not ''and will not ever'' allow automatic updates without user approval, and my profile is stored in an entirely separate folder structure well away from the insecure \users hierarchy). Did the usual click on the update button, showed 132.0 downloading, update button changed to "Restart to Update", clicked the button... And the update failed. Help | About shows 131.0.3, and the "Restart to Update" button is still active. Tried again with a full shutdown instead of using the update button, same result. So how do I force this update to install?

所有回覆 (4)

more options

Continued failure to 132.0.1 update, same symptoms (stuck on 131.0.3).

有幫助嗎?

more options

Continued failure past 132.0.1. Elevating to bugzilla.

有幫助嗎?

more options

https://support.mozilla.org/en-US/kb/update-failed-error-message-when-updating

Also some security software have interfered in different ways with Firefox download and internal Firefox updates on Windows.

有幫助嗎?

more options

Wasn't a help...

(1) Not running Windows 7 or Vista; tried as "administrator" and that didn't help. (2) Rebooting did not change things, not even rebooting after shutting down Firefox manually before the restart. (3) Only the standard Windows 11 security software is running, and this occurred specifically with 132.x (which was between software updates from Microsoft). (4) Perhaps most to the point, there's no "fail" message at all -- just an endless loop suggesting that I restart to update, and retaining the current version number. That is, it fails without a failure notice.

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題